Technical Inside Sales – Heat exchangers
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Engineering
In short
Alfa Laval seeks a Technical Inside Sales professional for their Heat Exchangers team in Kolding, Søborg, or Lund. This full-time role involves preparing quotations, handling customer inquiries, and providing technical information to support profitable growth in the Food and Pharma sectors within the Nordics.
Responsibilities
- Prepare quotations and handle price inquiries using CRM.
- Handle customer inquiries via email and phone.
- Provide technical datasheets and drawings.
- Manage the shared inbox.
- Upsell to customers and identify potential business opportunities.
- Identify the best technical solutions and ensure professional customer experiences.
Requirements
- Experience from technical and/or inside sales or application engineering.
- Technical education, preferably within Process Technology, Mechanical Engineering, or a related technical field.
- Experience with CRM and ERP systems.
- Excellent communication skills in English and a Scandinavian language.
- Customer-focused and proactive team player.
- Ability to combine technical knowledge with quoting.
- Ability to take ownership of tasks and work in a structured manner.
- Ability to thrive in a dynamic environment.
- Natural relationship builder.
- Communicate confidently with customers and colleagues.
- Motivated by helping customers find the right solutions.
- Ability to navigate easily in a larger organization and make contact with new people.
- Genuine technical curiosity and ability to understand customer processes and applications.
- Ability to work independently while collaborating effectively across functions.
Desired Qualifications
- Knowledge of heat exchangers.
- Experience from similar products and branches.
Benefits
- Opportunity to develop deep product knowledge.
- Contribute to the continued success of Alfa Laval's innovative solutions.
- Dynamic role with plenty of development possibilities, especially within sales.
- Part of a collaborative team environment where people feel trusted and take ownership.
- Pymetrics assessments to help achieve diversity, inclusion, and equity.
- Alcohol and drug testing during the pre-employment process as part of commitment to a safe and healthy workplace.
#sales#technical sales#inside sales#heat exchangers#food#pharma#nordics#crm#erp