Team Lead, Sort Center

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Warehouse Operations · Administrative Support

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In short

Amazon seeks a Team Lead for its Sort Center in Ahmedabad, Gujarat. This role involves managing a team, improving operational processes, and ensuring business continuity. The ideal candidate has a basic understanding of logistics, strong communication skills, and experience with data analysis and Microsoft Office.

Responsibilities

Manage a shift and identify opportunities to improve team performance.
Develop and refer to performance metrics to drive team and business results.
Identify the business impact of trends and make data-backed decisions.
Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers).
Escalate problems or variances to relevant owners and follow through on resolutions.
Pull data from databases (Excel, Access, SQL) and perform ad hoc reporting and analysis.

Requirements

1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
Bachelor's degree.
Speak, write, and read fluently in English.
Experience with Microsoft Office products and applications.

Desired Qualifications

Experience with Excel.
Basic understanding of the logistics space.
Ability to communicate clearly in written and oral form.
Ability to drive process improvements through to completion.

Benefits

Inclusive culture that empowers employees.
Support for workplace accommodations during the application and hiring process for individuals with disabilities.

Skills

ExcelSQLAccess

#Team Lead#Sort Center#Operations#Logistics#Process Improvement#Performance Metrics#Data Analysis#Stakeholder Management

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