The Job

Team Lead - AMZL , Last Mile - Operations

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

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In short

Amazon is seeking a Team Lead for its transportation team in Chennai, Tamil Nadu. This role involves end-to-end operations management, stakeholder engagement, and performance improvement within the delivery station. Key responsibilities include defining delivery processes, motivating the team, and analyzing data to enhance operational efficiency.

Responsibilities

  • Define, build, and execute the delivery process from the delivery station to the customer address.
  • Engage closely with the delivery team, including associates, developing and maintaining a highly motivated and performance-driven team.
  • Continuously improve the delivery process and attain a sustained level of delivery performance through process and training improvements.
  • Initiate improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
  • Analyze data reports to identify performance bottlenecks and improve performance.

Requirements

  • Strong leadership capabilities and people management skills.
  • Ability to work under pressure situations.
  • Good communication skills; ability to communicate and explain to individuals and the team what needs to be achieved.
  • Listening skills: Gains input and commitment from all involved.
  • Strong Bias for great customer service.
  • High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
  • Analytical Skills: Effectively analyze and interpret information, identifying and validating key facts, including reviewing alternatives to determine advantages and associated risks.
  • Experience in a customer-facing environment, warehousing, logistics, or manufacturing.

Desired Qualifications

  • Bachelor's degree.
  • Background in marketing.
  • End-to-end sales experience.
  • Experience with people management.
  • Basic data analytical skills.
#Operations#Last Mile#Logistics#Team Lead
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Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Chennai, India

Qualification

Bachelor

Applicants

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