Subject Matter Expert (Support&Ops)

Technology, Data & Digital · IT Infrastructure & Security · IT Support · Systems Engineering

In short

HCLTech is seeking a Subject Matter Expert for Support & Operations in Chennai, Tamil Nadu, India. The role involves desktop and application publishing using XenDesktop 7.15, remote administration of server networks, managing VDI environments, and troubleshooting Citrix-related issues.

Responsibilities

Desktop publishing using Windows server 2016 / Windows 10 OS.
Application publishing using XenDesktop 7.15.
Expertise in remote administration of large server networks.
Basic understanding and hands-on experience on Windows Server 2016 to manage Citrix infrastructure servers.
Managing a XenDesktop VDI Environment.
Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9.
Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm.
Hands-on experience and understanding on Storefront 3.12 and Citrix Director tool 7.15.
Creating and maintaining Citrix policies and Citrix load balancing rules.
Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008.
Worked on several published applications issues and having hands-on experience on troubleshooting the issues.
Hands-on experience on troubleshooting Citrix Access gateway 11.1.
Implementing group policy in AD.
Independently resolve tickets within SLA.
Adheres to standard operating procedures / work instructions.
Provides inputs to modify/update/design standard operating procedures / work.
Basic knowledge on VMware 6.0 and manage the VDI desktop environment.
Managing Netscaler 11 MPX and GSLB.
Experience with Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel.

Requirements

Desktop publishing using Windows server 2016 / Windows 10 OS.
Application publishing using XenDesktop 7.15.
Expertise in remote administration of large server networks.
Basic understanding and hands-on experience on Windows Server 2016 to manage Citrix infrastructure servers.
Managing a XenDesktop VDI Environment.
Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9.
Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm.
Hands-on experience and understanding on Storefront 3.12 and Citrix Director tool 7.15.
Creating and maintaining Citrix policies and Citrix load balancing rules.
Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008.
Worked on several published applications issues and having hands-on experience on troubleshooting the issues.
Hands-on experience on troubleshooting Citrix Access gateway 11.1.
Implementing group policy in AD.
Independently resolve tickets within SLA.
Adheres to standard operating procedures / work instructions.
Provides inputs to modify/update/design standard operating procedures / work.
Basic knowledge on VMware 6.0 and manage the VDI desktop environment.
Managing Netscaler 11 MPX and GSLB.
Experience with Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel.

Benefits

At HCLTech, you'll supercharge your potential.
You'll find your career.
And you'll find your spark.
All at a place that knows that helping its customers stay on top starts by putting its people first.

Skills

Citrix XenAppCitrix XenDesktopCitrix App LayerCitrix PoliciesCitrix Load BalancingCitrix Access GatewayCitrix DirectorCitrix StorefrontVMwareNetscalerFSLogixWintelWindows Server 2016Windows 10Active DirectoryGroup PolicyPVSMCS

#Citrix#VDI#Windows Server#Netscaler#VMware#Support#Operations

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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