Strategic Key Account Manager

Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Account Management

In short

As a Strategic Key Account Manager for PETRONAS, you will serve as the central contact for business opportunities, developing and executing account strategies across various PETRONAS segments. You will build strong relationships with senior leaders, position Emerson solutions, and collaborate with business units to drive sustainable growth and protect the installed base. This role requires a Bachelor's degree in Engineering or equivalent experience in industrial sales or account management, with strong communication and stakeholder management skills.

Responsibilities

Serve as the central contact for all PETRONAS-related business opportunities across domestic and international markets.
Develop and execute comprehensive account strategies covering PETRONAS Upstream, Downstream, Midstream, Production & Exploration (PCSB), Gas Business, PETRONAS Chemicals Group (PCG), Refining, New Energy, and other business segments.
Build and maintain strong relationships with senior leaders and key stakeholders across PETRONAS and its subsidiaries.
Position Emerson strategically to capture greenfield and brownfield project opportunities.
Develop a deep understanding of customer business drivers, priorities, and key performance indicators to align Emerson solutions with customer objectives.
Collaborate with Emerson business units to achieve sustainable business growth and expand strategic account opportunities.
Partner with GP3 pursuit leaders and cross-functional teams to support major project pursuits and business development activities.
Protect and expand Emerson's installed base through customer engagement, value creation, and solution development.
Organize technical workshops, knowledge-sharing sessions, executive meetings, and customer seminars.
Represent Emerson at selected industry forums, conferences, exhibitions, and networking events.
Monitor market trends, competitive activities, and emerging customer needs to identify new growth opportunities.

Requirements

Bachelor's degree in Engineering, Technology, or a related technical discipline, or equivalent relevant experience.
Experience in industrial sales, business development, marketing, strategic account management, or a related customer-facing role.
Demonstrated ability to develop and execute strategic business plans that drive measurable results.
Strong understanding of account management principles, customer engagement strategies, and consultative selling approaches.
Excellent presentation, communication, and stakeholder management skills.
Ability to build relationships with senior decision-makers and executive leadership teams.
Knowledge of the oil and gas, energy, chemical, or process industries.
Ability to work collaboratively across multiple business units, functions, and geographic regions.
Willingness to travel as required to support customer engagement activities.

Desired Qualifications

Direct experience managing strategic customer accounts within PETRONAS or similar large energy organizations.
Understanding of PETRONAS organizational structure, business drivers, procurement processes, and operational priorities.
Experience supporting large capital projects, automation solutions, digital transformation initiatives, or industrial technology portfolios.
Proven experience leading complex sales pursuits or managing multi-stakeholder opportunities in the energy sector.
Familiarity with greenfield and brownfield project environments.
Experience working in international or regional account management roles.

Benefits

Opportunities to make a meaningful impact on customers, communities, and industries.
Award-winning employee development programs.
Commitment to a diverse and inclusive workplace.
Culture of collaboration, continuous learning, and professional growth.

Skills

SalesBusiness DevelopmentMarketingAccount ManagementConsultative SellingCommunicationStakeholder ManagementOil and GasEnergyChemical IndustryProcess IndustriesAutomationDigital Transformation

#Key Account Management#PETRONAS#Emerson#Sales#Business Development#Strategic Accounts#Oil and Gas#Energy#Chemicals#Automation#Subang Jaya

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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