Sr. Product Manager - Tech, Just Walk Out Technology

Technology, Data & Digital · Product & Design · Product Management · Software Engineering

In short

Amazon Web Services (AWS) is looking for a Sr. Product Manager - Tech to define and drive the product vision for Just Walk Out (JWO) Technology's Merchant In-Store Operations. This role involves owning roadmaps for unattended store operations, planogram tooling, and in-store associate experience, requiring deep expertise in retail operations and customer support systems.

Responsibilities

  • Define and evangelize the long-term vision for Merchant In-Store Operations, developing strategic roadmaps for unattended operations, planogram tooling, and in-store associate experience.
  • Own the unattended operations strategy, designing and delivering systems and workflows for unmanned JWO stores to operate reliably at scale.
  • Lead the planogram tools vision and execution, owning the end-to-end product experience for designing, configuring, validating, and updating store layouts.
  • Own the JWO In-Store Associate Experience and Education strategy, building intuitive tools, dashboards, and training resources.
  • Partner with engineering leadership to deliver scalable, enterprise-grade in-store operations capabilities.
  • Define and track key metrics including store uptime, mean-time-to-resolution, associate task completion rates, planogram accuracy, and merchant satisfaction.
  • Build and maintain relationships with enterprise customers and cross-functional stakeholders.

Requirements

  • Bachelor's degree
  • Experience owning/driving roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience managing technical products or online services
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
  • 7+ years of product or program management, product marketing, business development or technology experience
  • 5+ years of end to end product delivery experience

Desired Qualifications

  • Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
  • Experience in building and driving adoption of new tools

Benefits

  • Amazon values diverse experiences and encourages candidates to apply even if they don't meet all preferred qualifications.
  • AWS is the world's most comprehensive and broadly adopted cloud platform.
  • We value work-life harmony and strive for flexibility in our working culture.
  • Inclusive team culture with employee-led affinity groups.
  • Endless knowledge-sharing, mentorship and career-advancing resources.
#AWS#Applied AI#Just Walk Out Technology#retail#autonomous retail#product management#tech#AI

Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

Be an early applicant