Sr. Product Manager - Tech, Just Walk Out Technology
Technology, Data & Digital · Product & Design · Product Management · Software Engineering
In short
Amazon Web Services (AWS) is looking for a Sr. Product Manager - Tech to define and drive the product vision for Just Walk Out (JWO) Technology's Merchant In-Store Operations. This role involves owning roadmaps for unattended store operations, planogram tooling, and in-store associate experience, requiring deep expertise in retail operations and customer support systems.
Responsibilities
- Define and evangelize the long-term vision for Merchant In-Store Operations, developing strategic roadmaps for unattended operations, planogram tooling, and in-store associate experience.
- Own the unattended operations strategy, designing and delivering systems and workflows for unmanned JWO stores to operate reliably at scale.
- Lead the planogram tools vision and execution, owning the end-to-end product experience for designing, configuring, validating, and updating store layouts.
- Own the JWO In-Store Associate Experience and Education strategy, building intuitive tools, dashboards, and training resources.
- Partner with engineering leadership to deliver scalable, enterprise-grade in-store operations capabilities.
- Define and track key metrics including store uptime, mean-time-to-resolution, associate task completion rates, planogram accuracy, and merchant satisfaction.
- Build and maintain relationships with enterprise customers and cross-functional stakeholders.
Requirements
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- 7+ years of product or program management, product marketing, business development or technology experience
- 5+ years of end to end product delivery experience
Desired Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Benefits
- Amazon values diverse experiences and encourages candidates to apply even if they don't meet all preferred qualifications.
- AWS is the world's most comprehensive and broadly adopted cloud platform.
- We value work-life harmony and strive for flexibility in our working culture.
- Inclusive team culture with employee-led affinity groups.
- Endless knowledge-sharing, mentorship and career-advancing resources.
#AWS#Applied AI#Just Walk Out Technology#retail#autonomous retail#product management#tech#AI