Sr Administrator (Support & Operations)
Technology, Data & Digital · IT Infrastructure & Security · Network Administration · Software Engineering
In short
We are seeking a Sr Administrator with expertise in Support & Operations, specifically focusing on enterprise WLAN. The role involves monitoring, troubleshooting, and managing wireless services, with a strong emphasis on Cisco and Aruba wireless technologies. This position is based in Noida, India, and requires 3-5 years of relevant experience.
Responsibilities
- Monitor enterprise WLAN services.
- Support wireless user connectivity issues.
- Troubleshoot authentication failures.
- Manage guest wireless services.
- Support SSID administration activities.
- Resolve wireless incidents.
- Support L1 team and troubleshoot wireless client issues.
- Support roaming investigations.
- Escalate RF-related and complex issues to L3.
- Perform SSID provisioning.
- Support AP deployment.
- Update controller configurations.
- Implement WLAN policies.
- Validate AP health.
- Monitor controller availability.
- Support firmware compliance activities.
- Assist in wireless performance reporting.
Requirements
- 3-5 years of Wireless Operations experience.
- Experience supporting Cisco or Aruba wireless networks.
- Good understanding of WLAN fundamentals.
- Proficiency in Cisco WLC 9800, Cisco Access Points, Aruba Central, and Aruba Controllers.
- Skills in WLAN Troubleshooting, WPA2/WPA3, 802.1X Fundamentals, and RADIUS Basics.
Desired Qualifications
- CCNA Wireless / Enterprise
- Aruba ACA
- ITIL Foundation
Benefits
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
#Network Engineer#WLAN#Wireless Operations#Cisco#Aruba
Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Noida, India
Applicants
Be an early applicant