Sr Administrator (Support & Operations)

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Software Engineering

In short

HCLTech is looking for a Sr. Administrator for Support & Operations in Hyderabad, Telangana, India. The role involves developing automation scripts using Python, managing cloud resources on Azure and AWS with Terraform, and configuring Dynatrace for monitoring and observability.

Responsibilities

Develop and maintain automation scripts using Python for monitoring onboarding, validation checks, service discovery, API integrations, and data processing.
Automate Infrastructure-as-Code using Terraform, including modular deployments and multi cloud provisioning.
Implement configuration automation and server orchestration using Ansible.
Automate Dynatrace OneAgent installation, tag rules, dashboards, alerting profiles, and management zone creation.
Deploy and manage cloud resources across Azure and AWS using Terraform.
Enable cloud observability for compute, networking, serverless, container workloads, logs, and metrics.
Work with cloud teams to ensure visibility into critical services and hybrid environments.
Perform root cause analysis and performance troubleshooting using Dynatrace dashboards, extensions, service flows, and logs.
Collaborate with application owners to improve observability practices and drive adoption.
Contribute to observability standards, templates, and best practices.
Ensure monitoring consistency across regions, BUs, and environments.
Evaluate observability gaps and propose automation-based solutions.

Requirements

Strong expertise in Python (automation, API integration, file handling, retries, exception handling, logging).
Hands-on experience building IaC using Terraform in enterprise environments.
Proficiency with Ansible for configuration management, provisioning, and orchestration.
Understanding of Azure and AWS: VMs, networking, load balancers, IAM concepts, monitoring tools (CloudWatch, Azure Monitor), serverless and container workloads.
Deep experience with Dynatrace: OneAgent deployment (Windows/Linux), Management Zones, Tagging Rules, Problem notifications, integrations, Custom dashboards & metrics, Distributed tracing and log ingestion.
Strong understanding of observability pillars: metrics, logs, traces, and SLIs/SLOs.

Desired Qualifications

Experience with Kubernetes, Docker, AKS/EKS.
Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins).
Experience with ITSM (ServiceNow Change, Incident, CMDB).
Scripting knowledge in Bash or PowerShell.

Benefits

Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.

Skills

PythonTerraformAnsibleDynatraceAzureAWSKubernetesDockerAzure DevOpsGitHub ActionsJenkinsServiceNowBashPowerShell

#Support#Operations#Administrator#Automation#Tooling#Python#Terraform#Ansible#Cloud Engineering#Azure#AWS#Observability#Monitoring#Dynatrace#IaC#Configuration Management#Orchestration

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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