Senior Technical Lead
Technology, Data & Digital · Software & Web Development · Software Engineering
In short
Senior SAP SD Consultant needed to support and enhance Sales & Distribution processes in Signify's AMS landscape. Responsibilities include L2/L3 support, configuration of key SD areas (OTC, Pricing, Billing, etc.), enhancements, and integration with FI, MM, and WM/EWM modules. Requires 5-7 years of SAP SD experience, preferably in AMS projects.
Responsibilities
- Provide L2/L3 support for SAP SD processes in AMS.
- Handle incidents, service requests, and problem management within SLA.
- Perform root cause analysis and implement permanent fixes.
- Configure and support key SD areas: Order-to-Cash (OTC), Pricing & Billing, Credit Management, Delivery & Shipping, Output determination.
- Work on master data elements (customer, pricing conditions, material master – SD views).
- Work on issues related to Finance Integration.
- Analyze business requirements and prepare Functional Specifications (FS).
- Coordinate with technical teams (ABAP) for development.
- Support testing (UT, SIT, UAT) and deployment.
- Coordinate with other SAP modules: MM (inventory & logistics), FI (billing & revenue postings), WM/EWM (warehouse integration).
- Ensure smooth end-to-end OTC process flow.
- Work closely with onsite / client SPOCs (Europe/Global teams).
- Participate in daily/weekly AMS governance calls.
- Provide status updates and risk escalations.
- Maintain proper documentation (KT docs, SOPs, Configuration documents).
- Ensure audit and compliance adherence.
Requirements
- 5–7 years of SAP SD experience.
- SAP ECC / S/4HANA – Sales & Distribution (Core).
- Strong understanding of OTC cycle.
- Experience in pricing procedures, billing, output types.
- Integration knowledge with FI/MM.
- Exposure to SAP SD enhancements & user-exits.
- Ability to work independently on tickets & small enhancements.
- Strong analytical and problem-solving skills.
- Good communication (client-facing role).
- Ability to work in global delivery model.
- Ownership-driven, SLA-focused execution.
Desired Qualifications
- Prior experience in AMS / support projects (preferred).
- Basic debugging knowledge (preferred).
- Exposure to GATP.
- Exposure to SAP C4C / CRM integration.
- Exposure to IDOCs / Interfaces.
- Exposure to S/4HANA transformation projects.
Benefits
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
- Global technology company.
- Home to more than 223,000 people across 60 countries.
- Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
- Powered by a broad portfolio of technology services and products.
- Work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
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