Senior Technical Lead

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

Wir suchen einen erfahrenen WalkMe-Entwickler, der digitale Akzeptanzlösungen für die Einführung von Unternehmensanwendungen und die Befähigung von Endbenutzern entwirft, erstellt und wartet. Die Rolle konzentriert sich auf die Erstellung von In-App-Anleitungen, die Benutzern helfen, komplexe Arbeitsabläufe in Plattformen wie SAP S/4HANA, Salesforce, ServiceNow und Workday zu navigieren.

Responsibilities

Design and deploy WalkMe-based digital adoption solutions.
Build role-specific, process-aligned in-app guidance.
Collaborate with training, OCM, and functional teams.
Monitor usage analytics and iterate on content.
Maintain a scalable, governed library of WalkMe assets.
Gather requirements for in-application guidance.
Design and develop WalkMe content tailored to specific user roles.
Deliver role-appropriate and context-sensitive content.
Integrate WalkMe with enterprise platforms (SAP, Salesforce, ServiceNow, Workday, Microsoft 365).
Build and publish self-help menus and in-app knowledge repositories.
Analyze WalkMe Insights dashboards and usage reports.
Maintain version control, content naming conventions, and documentation standards.
Support Train-the-Trainer sessions and stakeholder demos.
Coordinate with global teams for localization.
Provide post-go-live support, content updates, and enhancements.

Requirements

Bachelor's degree in Information Technology, Computer Science, Instructional Technology, or a related field.
WalkMe certification (e.g., WalkMe Builder Certification) is strongly preferred.
5 to 8 years of hands-on experience developing digital adoption content using platforms like SAP Enable Now and WalkMe.
Proven track record of enterprise-scale deployments.
Proficiency with WalkMe Builder, SAP EnableNow, Articulate Storyline.
Experience integrating WalkMe with enterprise applications (SAP, Salesforce, ServiceNow, Workday, Microsoft Dynamics).
Familiarity with WalkMe Insights, Analytics, and Data Collection features.
Understanding of digital adoption principles, user experience design, and change management concepts.
Experience working on large-scale transformation programs with multiple stakeholder groups.
Experience with offshore delivery models and phased deployment timelines.

Benefits

Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.

Skills

WalkMeSAP S/4HANASalesforceServiceNowWorkdayMicrosoft 365SAP Enable NowArticulate StorylineSAP (Fiori/Web GUI)Microsoft DynamicsWalkMe InsightsUser Experience DesignChange Management

#WalkMe Developer#Digital Adoption#End-User Enablement#Enterprise Applications#SAP#Salesforce#ServiceNow#Workday

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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Company

HCLTech

Job Posted

2 days ago

Employment Type

Full Time

Work mode

On Site

Experience Level

Senior

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

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