Senior Engineer - Desk Side Services, AMT Asset Management Software

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Analysis

In short

The Senior Engineer - Desk Side Services, AMT Asset Management Software in Noida, Uttar Pradesh, India, focuses on enhancing operational efficiency by developing and maintaining automation tools for asset management and ITIL processes. Responsibilities include troubleshooting, client support, documentation, and providing technical guidance to junior developers.

Responsibilities

Maintain and enhance existing asset management features by troubleshooting bugs and resolving ad-hoc requests, ensuring high-quality code in compliance with business and client requirements.
Deliver client support through data presentation, ticket resolution, and daily monitoring of client needs, ensuring timely completion of tasks in accordance with defined quality standards.
Create and maintain documentation for CMMI processes and client requirements to facilitate enhancements and ensure compliance with operational standards.
Provide technical guidance and support to junior developers, fostering their growth and ensuring adherence to best practices in asset management services.

Requirements

Proficient in Asset Management Services with a strong understanding of support and operations processes.
Familiarity with coding standards and best practices in software development.
Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.
Excellent communication skills to interact with clients and team members.

Desired Qualifications

Optional but valuable certifications in ITIL or Asset Management.

Benefits

Global technology company with over 223,000 employees across 60 countries.
Opportunities to supercharge potential, find career growth, and discover spark.
Focus on putting people first.
Work with clients across major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Skills

Asset ManagementITILSoftware DevelopmentData PresentationTroubleshootingCommunication

#ITIL#Asset Management#Software Development#Troubleshooting#Client Support#Technical Guidance

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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