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Senior Critical Environment Technician - Electrical SME

Technology, Data & Digital

In short

As a Senior Critical Environment Technician - Electrical SME at Microsoft, you will be responsible for maintaining critical datacenter infrastructure, including performing various types of maintenance, troubleshooting complex equipment, and leading incident response teams. This role requires a strong understanding of safety procedures and the ability to mentor junior technicians while ensuring the reliable operation of essential systems.

Responsibilities

  • Maintain and troubleshoot critical environment equipment, including electrical systems, HVAC, and controls.
  • Perform planned, predictive, and corrective maintenance with no supervision.
  • Lead incident response for abnormal conditions and coordinate corrective repairs.
  • Monitor equipment performance using telemetry and other platforms, and analyze trends.
  • Develop and implement operating procedures (MOPs, SOPs, DMOPs).
  • Escort and supervise third-party contractors and vendors.
  • Prepare complex reports, including Root Cause Analysis (RCA).
  • Mentor and coach less experienced team members on technical and procedural matters.
  • Ensure compliance with safety, security, and business process requirements.
  • Utilize computerized maintenance management systems (CMMS) for work order tracking and asset management.

Requirements

  • High School Diploma, GED, or equivalent.
  • 5+ years of mission-critical services work experience (e.g., data centers, oil and gas refineries, hospitals, pharmaceutical manufacturing).
  • 1+ year(s) experience in a specialized area (e.g., mechanical, electrical, or controls field).

Desired Qualifications

  • Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 7+ years mission-critical services experience.
  • OR High School Diploma, GED, or equivalent AND 10+ years mission critical services experience.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including Microsoft Cloud Background Check.
  • Authorization to work in the United States without future employer sponsorship.

Benefits

  • Training and development opportunities including Career Rotation Programs.
  • Diversity & Inclusion training and events.
  • Professional certifications.
  • Eligibility for benefits and other compensation.
  • The opportunity to work with a leading cloud provider powering global services.

Skills

HVACElectricalCMMS
#critical infrastructure#data centers#electrical systems#maintenance#operations#safety#risk management#troubleshooting#vendor management#reporting#procedures
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About Microsoft

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Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

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Company

Microsoft

Job Posted

4 days ago

Employment Type

Full Time

Work mode

On Site

Salary

US$34.13–63.61 / hr

Experience Level

Senior

Locations

United States

Qualification

No Formal Education, Diploma, Bachelor, Master, Doctoral

Applicants

Be an early applicant