(Senior) Change & Process Specialist
Finance, Banking & Legal · Banking & Investments · Risk Management · Financial Analysis
In short
Responsibilities
- Monitor and control external debt collection processes, ensuring quality, compliance and effective end-to-end execution.
- Turn operational data and observations into clear management reporting, insights and recommendations.
- Collaborate closely with internal stakeholders across the Nordics as well as external partners and vendors to ensure alignment and effective delivery.
- Ensure changes are translated into robust operational processes, controls and ways of working.
- Proactively identify risks, issues and dependencies and drive them towards resolution.
Requirements
- Strong process and project management skills.
- Ability to structure, lead, and execute end-to-end processes with high quality.
- Strong stakeholder management and collaboration abilities.
- Capable of building relationships, facilitating alignment and working effectively across teams.
- Proactive, can-do mindset with strong execution skills.
- Able to drive tasks forward, solve problems, and deliver in a complex regulatory environment.
Desired Qualifications
- Debt collection knowledge (advantage).
Benefits
- Hybrid working model.
- Opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.
- A culture that fosters performance and growth.
- Diversity and inclusion are a natural part of our daily work.
Skills
About Nordea
We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th…
Company
NordeaJob Posted
4 days ago
Expires
in 1 week
Employment Type
Full Time
Work mode
Hybrid
Experience Level
Senior
Locations
Oslo, Norway
Göteborg, Sweden
Stockholm, Sweden
Applicants
Be an early applicant
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