Senior Administrator - High Performance Computing, Red Hat Enterprise Linux
Technology, Data & Digital · Software & Web Development · Software Engineering · IT Support
In short
The Senior Administrator for Support & Operations role in High Performance Computing environments requires advanced technical support and operational excellence. Responsibilities include troubleshooting complex issues using NetApp and Red Hat Linux, collaborating with cross-functional teams, and driving customer satisfaction.
Responsibilities
- Provide advanced technical support using NetApp and Red Hat Linux to troubleshoot complex incidents, perform root cause analysis, and implement solutions.
- Collaborate with cross-functional teams to resolve complex support tickets within agreed SLAs, ensuring seamless operations and a strong security posture.
- Lead value-adding activities such as updating the knowledge base, training new team members, and coaching analysts.
- Adhere to quality standards, regulatory requirements, and company policies.
- Drive positive customer experience through first call resolution and proactive threat identification.
Requirements
- Advanced proficiency in NetApp storage solutions and management.
- Solid understanding of Red Hat Linux administration and configuration.
- Experience with High Performance Computing frameworks and environments.
- Familiarity with Load Sharing Facility for job scheduling and resource management.
- Knowledge of Azure cloud services and operational management.
Desired Qualifications
- Optional but valuable certifications: NetApp Certified Data Administrator (NCDA), Red Hat Certified System Administrator (RHCSA), Azure Administrator Associate.
#High Performance Computing#Red Hat Enterprise Linux#NetApp#Azure#System Administration
Company
HCLTech
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Noida, India
Applicants
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