Sales Operations Manager

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

The Sales Operations Manager will lead and modernize core Sales Operations planning and execution across the assigned Region or Area. This role ensures on-time, on-strategy delivery of segmentation, territory planning, employee data management, and FY planning, leveraging AI and automation to drive operational excellence.

Responsibilities

Lead end-to-end planning and execution of segmentation, territory and related FY planning milestones.
Manage planning timelines, resource alignment, FastStart execution, and communication rhythms.
Modernize resource planning by shifting from reactive to proactive, data-driven decisions.
Manage resource allocation, and Employee Data Management in partnership with HR, Finance, Segments, and Area leaders.
Identify and automate repetitive workflows across Sales Operations planning and execution processes.
Partner with AI Transformation, RevOps, GSOC, and relevant governance teams to integrate scalable AI agents and capabilities.
Support tool simplification by adopting standard toolsets, reducing redundant manual work, and retiring local reports or tools.
Establish and maintain disciplined planning rhythms, leadership RoBs, operating cadences, and cross-functional governance forums.
Serve as a trusted partner to Regional, Area, and Sub leadership by connecting strategy to execution and escalating risks with data-driven recommendations.
Capture field feedback, represent Area and Region voice in global processes, and contribute to continuous improvement of tools, reporting, and sales operations services.

Requirements

Good understanding of sales operations, business planning, segmentation, territory management, quota management, Blueprint, employee data, and revenue excellence processes.
Ability to translate business strategy into clear execution plans, governance rhythms, and operational outcomes.
Good analytical capability with experience using standard reporting, MSXi, BI tools, and data-driven insights to support leadership decisions.
Proven stakeholder management skills across leaders, Finance, HR, Sales Excellence, Segment teams, Core E&O, Transformation, and global operations teams.
Ability to drive simplification, standardization, automation, and adoption of scalable operating models.
Good communication skills, including the ability to simplify complex operational topics and influence cross-functional partners.
Growth mindset, inclusive leadership behaviors, learning agility, and comfort operating in a fast-changing, matrixed environment.

Desired Qualifications

Experience in Sales Operations, Business Operations, Sales Excellence, Finance, Strategy & Operations, or similar roles supporting regional or area sales organizations.
Experience managing planning motions such as segmentation, territory, quota, resource planning, Blueprint, employee data, and FastStart.
Experience working with business leaders and cross-functional stakeholders to drive governance, planning, reporting, and performance management.
Familiarity with AI-enabled transformation, automation, standardized reporting, and operational service models such as GSOC or MCAPS Help.

Benefits

On-time and on-strategy delivery of segmentation, territory planning, employee data, and related FY planning deliverables.
Completion of Asia FastStart accountabilities and improved readiness for Q1 execution.
Improved coverage accuracy, and alignment of resources to growth priorities.
Increased adoption and usage of standardized MCAPS Help, GSOC services, and AI-powered tools.
Measurable reduction in manual work through AI and automation, with demonstrated efficiency gains in planning and operational processes.
Timely insights that improve decision quality, and drive accountability for execution.
Positive stakeholder and employee signals reflecting stronger role clarity, operational effectiveness, and business partnership.

Skills

Sales OperationsBusiness PlanningSegmentationTerritory ManagementQuota ManagementEmployee Data ManagementRevenue ExcellenceReportingBI ToolsAIAutomation

#Sales Operations#Sales Enablement#Business Planning#Territory Management#Segmentation#Employee Data Management#AI#Automation

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