The Job

Sales Manager

Logistics, Sales & Operations · Sales & Business Development · Sales Management · Retail Management

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In short

A commercially driven leader is sought for a Sales Manager role in North Lakes, Queensland, Australia, to lead and inspire a sales team. The role focuses on driving sales performance, operational excellence, and delivering an outstanding customer experience within a fast-paced retail environment.

Responsibilities

  • Lead, inspire, and develop the sales team.
  • Deliver sustainable growth, operational excellence, and outstanding customer experience.
  • Optimize the shopping experience and drive commercial performance.
  • Use knowledge of IKEA range, market conditions, and customer behavior to identify opportunities.
  • Ensure a consistent, seamless, and positive customer experience across all sales channels.
  • Drive agile responses to changing business needs and commercial opportunities.
  • Analyze customer behavior and business performance to implement improvements.
  • Collaborate with internal functions and external stakeholders.
  • Ensure optimal workforce planning and rostering.
  • Lead, coach, and develop a high-performing team.

Requirements

  • Extensive leadership experience in sales, ideally as a Senior Shopkeeper, Deputy Sales Manager, or Sales Manager.
  • Strong commercial acumen with demonstrated success in driving sales, profitability, productivity, and business performance.
  • Ability to identify performance gaps, develop action plans, and execute improvements.
  • Ability to lead with agility and adapt to changing customer and business needs.
  • Strong stakeholder management, communication, and influencing skills.
  • Experience collaborating with external business partners.
  • Proven experience leading and developing people and building engaged, high-performing teams.

Desired Qualifications

  • Commercially driven leader thriving in a fast-paced retail environment.
  • Passionate about driving sales performance through people.
  • Deep understanding of retail, local market opportunities, and commercial priorities.
  • Ability to turn challenges into opportunities and create a high-performing culture.
  • Comfortable challenging the status quo.
  • Ability to implement actions that drive measurable results.
  • Ability to make things happen through flexibility, speed, and simplicity.
  • Ability to build strong relationships with stakeholders.
  • Ability to inspire confidence in the team.
  • Positive mindset focused on solutions and continuous improvement.

Benefits

  • Permanent Full Time contract, 76 hours per fortnight.
  • International Relocation support available.
  • Part of the Extended Unit Management Team.
  • Reporting to the Store Commercial Manager.
#Retail#Sales#Leadership#Management#Customer Experience#Commercial
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Company

IKEA

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

North Lakes, Australia

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