Sales Co-worker (Self Serve Warehouse)
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Warehousing
In short
This part-time Sales Co-worker role in the IKEA Self Serve Warehouse & Outdoor department involves customer service, active selling, and stock handling in a physically active retail environment. The position offers a competitive hourly rate, benefits like paid leave and discounts, and requires flexibility with a rotating roster including weekends.
Responsibilities
- Serve customers by understanding their needs, providing product advice, supporting delivery orders, and actively selling the IKEA range.
- Prepare, replenish, and condense stock to ensure products are available and presented correctly for customers.
- Move pallets and handle stock safely using approved lifting techniques and mechanical aids.
- Maintain the Outdoor and Self Serve Warehouse areas to ensure they are safe, tidy, fully stocked, and ready for trade.
- Process customer returns, check for damages, and return saleable products to stock.
- Work closely with your team and other departments to build an inclusive, collaborative environment.
Requirements
- Previous experience in customer service, retail sales, warehousing, logistics, trade, hardware or other physically active environments.
- Passion for creating a positive customer experience and helping customers find the right products and services.
- Confident engaging with customers, preparing delivery orders, and actively selling IKEA products and services.
- Physically capable of repetitive manual handling, able to stand for up to 8-hours per-shift and walk approximately 15,000 steps, and moving stock using mechanical aids.
- Comfortable using computers, handheld devices, and digital systems to complete daily operational tasks.
- A strong team player who can work independently while contributing to a collaborative environment.
- Detail-oriented with the ability to maintain safe, organised, and well-stocked sales and warehouse areas.
- Interested in developing your retail career, with the ambition to take on additional responsibilities and future leadership opportunities.
Benefits
- $29.65 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave
- Paid Parental Leave
- Family & Community Leave
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
#Sales#Retail#Customer Service#Warehouse#Logistics