Product Support - Crushing Solutions
Construction, Engineering & Trades · Civil & Industrial Engineering · Mechanical Engineering
In short
Sandvik Rock Processing Australia seeks a full-time Product Support Specialist in Jandakot to provide technical support for Crushing & Screening equipment across Oceania. The role requires a Mechanical Engineering or Trade qualification, minimum 3 years of experience with fixed plant mining equipment, and involves customer engagement, travel, and problem-solving.
Responsibilities
- Provide technical support, both remotely and on site, for escalated issues relating to Sandvik Crushing & Screening equipment.
- Provide expert technical support for the installation, commissioning, maintenance, repair and continuous improvement of equipment.
- Deliver technical training to customers, internal stakeholders and other relevant teams.
- Act as the regional escalation point for complex technical issues across Oceania.
- Work closely with the Sales team to ensure customers receive a high level of service.
- Build strong, lasting relationships with customers.
Requirements
- Tertiary qualification in Mechanical Engineer or Trade certificate (Boiler maker or Fitter)
- Demonstrated practical experience (minimum 3 years) working on fixed Plant Mining Equipment
- Experience working on Crushing & Screening related Products
- Ability to travel domestically and internationally as required
- Understanding of mechanical and hydraulic principles to be able to provide technical support for maintenance issues and operational issues
Desired Qualifications
- This is a highly visible role offering variety, travel, technical development and the opportunity to make a real impact across our customer base and business.
Benefits
- Supportive and Inclusive Culture
- Career Development opportunities
- Work-life Balance and flexibility
- Health and Wellbeing programs, including mental health support
- Leadership Support
- Family-Friendly Policies including paid parental leave
- Employee Benefit programs including discounts program, salary sacrifice options and length of service recognition.
#Product Support#Crushing Solutions#Rock Processing#Mechanical Engineer#Trade Certificate#Fitter#Boiler Maker#Mining Equipment#Technical Support#Customer Engagement#Travel
Company
Sandvik
Job Posted
2 weeks ago
Expires
in 1 week
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Jandakot, Australia
Perth, Australia
Qualification
Bachelor, Diploma
Applicants
Be an early applicant