Prod Compliance Sr. Associate, Global Solutions & Risk Compliance (GSRC)
Finance, Banking & Legal · Legal Services · Compliance & Regulatory
In short
As a Senior Compliance Associate in Amazon's GSRC organization, you will review product information against SOPs and regulatory documentation to ensure compliance. You will use Amazon-specific tools to classify products, address SOP deviations, maintain records, and identify opportunities for automation. The role also involves mentoring peers and contributing to SOP refinement.
Responsibilities
- Review product information as per Standard Operations Procedures (SOP) and cross-check against relevant regulatory documentation.
- Classify products using Amazon-specific tools to ensure compliance with availability requirements.
- Address deviations from standard SOPs with manager and Process Experts.
- Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work.
- Identify opportunities for improvement and collaborate with partner teams to automate tasks (e.g., using Excel queries).
- Share feedback on team SOPs to refine operational processes.
- Participate in knowledge-sharing sessions.
- Mentor peers by answering queries and providing process-level training.
Requirements
- Ability to use Microsoft Excel (filtering, sorting, cell referencing, pivot tables, data validation).
- Basic understanding of SQL for self-servicing defined queries and making simple changes.
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
- Attention to detail and ability to analyze and identify patterns across data sets and information.
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking.
- Commitment to investigation, research, and diving deep to seek facts.
- Ability to understand, interpret, critique, analyze and communicate data.
- Experience in English-language communication skills, both written and verbal.
- Bachelor degree in Business, Finance, Engineering or similar fields.
- Knowledge of consumer product compliance processes and regulations.
Desired Qualifications
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance.
- Advanced Excel skills (VBA).
- Knowledge of database querying (SQL).
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role.
- Experience with data analysis in quantitative fields and building data and decision support systems.
Benefits
- Inclusive culture that empowers employees.
- Opportunities for learning and development.
- Fostering an inclusive and equitable culture.
#Fulfillment & Operations Management