Principal Cloud Solutions Engineer

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Software Engineering

In short

Emerson seeks a Principal Cloud Solutions Engineer to be a technical expert for cloud-based SCADA solutions, shaping strategy and architecture. Responsibilities include leading design, implementation, and troubleshooting of complex cloud environments, and mentoring technical teams. This hybrid role requires experience in cloud services, industrial automation, and strong communication skills.

Responsibilities

Serve as a technical authority for cloud administration, cloud-based SCADA solutions, and associated applications.
Lead the design, implementation, optimization, and support of complex cloud-based customer environments.
Provide advanced troubleshooting expertise for critical customers, system, and platform issues.
Develop and recommend technical strategies, standards, and best practices that improve reliability, scalability, security, and operational efficiency.
Partner with engineering, product, operations, and customer-facing teams to deliver innovative solutions and exceptional customer experiences.
Evaluate emerging technologies and recommend improvements that support business objectives and customer needs.
Drive continuous improvement initiatives focused on service delivery, system performance, automation, and operational excellence.
Act as a senior escalation point for highly complex technical challenges.
Influence product enhancements and technology roadmaps through subject matter expertise and customer insights.
Mentor technical team members and promote knowledge sharing across the organization.
Contribute to the development of technical documentation, implementation standards, and operational processes.
Support strategic customer initiatives by providing technical consultation and guidance.

Requirements

Experience serving as a technical expert in cloud services, industrial automation, operational technology, SCADA systems, or related environments.
Demonstrated success delivering and supporting complex technical solutions in customer-facing and operational environments.
Strong knowledge of cloud platforms, industrial control systems, data acquisition technologies, or enterprise-scale software solutions.
Expertise in diagnosing and resolving highly complex technical issues across multiple systems and technologies.
Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
Ability to influence technical direction and drive collaboration across multiple functions and stakeholder groups.
Experience identifying opportunities for process improvement, automation, and operational optimization.
Proficiency with Microsoft business applications and digital collaboration tools.

Desired Qualifications

BS/MS in Chemical, Electrical, Electronics, Mechanical, Instrumentation, or other Engineering and any related field.
Minimum of 5 years’ experience supporting cloud-based or on-premises SCADA platforms in industrial, energy, utilities, manufacturing, or related environments.
Knowledge of industrial communications, telemetry systems, flow computers, RTUs, PLCs, and related technologies.
Experience with cloud architecture, system integration, infrastructure modernization, or digital transformation initiatives.
Familiarity with operational technology cybersecurity principles and industry best practices.
Experience contributing to technology roadmaps, platform standards, or strategic technical initiatives.
Knowledge of oil and gas production, industrial operations, or similar process-driven industries.
Experience mentoring technical professionals and fostering technical excellence across teams.
Exposure to scripting, automation, or software development practices that improve operational efficiency.

Benefits

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave

Skills

SCADACloud ComputingIndustrial AutomationOperational TechnologyMicrosoft OfficeDigital Collaboration Tools

#Cloud#SCADA#Engineering#Solutions#Automation

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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