Order Fulfillment Specialist

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Emerson is seeking an Order Fulfillment Specialist in Cluj, Romania, for a hybrid role. The position involves scheduling customer orders, collaborating with supply chain and customer service teams, and optimizing fulfillment processes. Requires 4+ years of supply chain experience, advanced English, and SAP proficiency.

Responsibilities

Schedule unconfirmed orders using available planning and scheduling tools.
Collaborate with Supply Chain teams to schedule overdue order lines and support timely order fulfillment.
Update planned production orders based on the arrival of missing materials and convert them to confirmed customer orders.
Monitor open order backlog and maintain accurate customer order information.
Proactively follow up on delayed orders to support on-time delivery and delivery performance targets.
Communicate production delays and relevant order updates to sales offices and key stakeholders.
Expedite orders in response to customer requirements and business priorities.
Partner with Customer Service teams to facilitate order changes when required.
Create delivery notes when material is available in stock.
Identify process gaps and contribute ideas that improve efficiency, quality, and customer satisfaction.

Requirements

4+ years of experience in a supply chain environment.
Advanced English language proficiency.
Proficiency in Microsoft Office applications.
Experience working with SAP.
Strong organizational, planning, and prioritization skills.
Ability to manage multiple activities while maintaining accuracy and attention to detail.
Effective communication and collaboration skills with a customer-focused mindset.
Ability to analyze fulfillment challenges and support timely resolution through cross-functional teamwork.

Desired Qualifications

Previous experience as a Planner or within a production planning environment.
Experience working in a manufacturing or industrial environment.
Continuous improvement mindset with a passion for identifying and implementing process enhancements.

Benefits

Opportunity to grow your career.
Support on-time delivery, optimize order fulfillment processes, and enhance the overall customer experience.
Contribute to continuous improvement initiatives.
A workplace where every employee is valued, respected, and empowered to grow.
An environment that encourages innovation, collaboration, and diverse perspectives.
Ongoing career development.
Growing an inclusive culture.
Support to thrive through mentorship, training, or leadership opportunities.
Investment in your success so you can make a lasting impact.

Skills

SAPMicrosoft Office

#Production Support

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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