Operations Team Lead, GSF Prime Now FC
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Warehouse Operations
In short
The Operations Team Lead oversees daily inbound and outbound operations, managing a team to ensure efficiency, accuracy, and timely execution in a fast-paced fulfillment environment. Key responsibilities include supervising receiving, processing, and dispatch, training team members, monitoring KPIs, and ensuring compliance with safety and quality standards.
Responsibilities
- Oversee and coordinate daily inbound and outbound operations.
- Supervise inbound activities such as receiving, inventory verification, and storage.
- Oversee outbound operations including order processing, packing, and shipping.
- Train and mentor team members.
- Monitor performance and resolve operational issues.
- Collaborate with cross-functional teams to improve processes.
- Manage team performance, assign tasks, and ensure timely and accurate processing of goods.
- Monitor KPIs, inventory, and workflows to maintain service levels.
- Ensure compliance with safety and operational standards.
- Drive team development and continuous improvement through training, reporting, and process optimization initiatives.
Requirements
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
- Bachelor's degree.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
- Experience with Excel.
Desired Qualifications
- Experience in customer-facing environment, warehousing, logistics or manufacturing.
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodation or adjustment during the application and hiring process for individuals with disabilities.
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