Lead Administrator (Support & Operations)
Technology, Data & Digital · IT Infrastructure & Security · Database Administration · IT Support
In short
Responsible for end-to-end database operations, primarily with DB2, ensuring availability, performance, security, and stability. Provides L2/L3 support for PostgreSQL and MySQL in production environments, including troubleshooting, patching, and performance tuning.
Responsibilities
- Perform end-to-end database operations with DB2 as primary focus, ensuring availability, performance, security, and stability.
- Provide L2/L3 support for PostgreSQL and MySQL in production environments.
- Manage installation, patching, fix pack & version upgrades for DB2.
- Handle backup, restore, and recovery processes for DB2.
- Provide HA/DR support (HADR) for DB2.
- Conduct performance tuning (SQL, indexing, reorg, runstats) for DB2.
- Perform monitoring, troubleshooting, and RCA for DB2.
- Manage user access, security, and audit support for DB2.
- Provide L2/L3 operational support for PostgreSQL/MySQL, including installation, patching, minor upgrades, backup & recovery, replication support, and performance troubleshooting.
- Participate in 24x7 support and on-call rotation.
- Coordinate with application and infra teams.
- Maintain documentation (SOPs, runbooks, RCA).
- Mentor junior DBAs.
- Champion ITIL, security, and data privacy practices.
- Provide support for complex incidents and perform root cause analysis.
- Contribute to a comprehensive Knowledge base.
- Deliver training programs for freshers.
- Proactively identify and address potential security vulnerabilities.
Requirements
- 5–8 years DBA experience
- Strong DB2 LUW expertise
- Working knowledge of PostgreSQL/MySQL
- Backup, HA/DR, and performance tuning experience
- Production support exposure
Benefits
- Opportunity to work with a global technology company.
- Chance to supercharge your potential and find your career spark.
- Work in a place that puts its people first.
#DBA#Database#Operations#Support#DB2#PostgreSQL#MySQL#ITIL#Security#Data Privacy#Troubleshooting#Mentoring