Junior Resource Planning Analyst
Logistics, Sales & Operations · Sales & Business Development · Sales Operations
In short
Responsibilities
- Ensure correct implementation of Human Resources policies related to labor relations and personnel management.
- Provide effective support to the organization's functional areas and employees.
- Contribute to project success, propose improvements, share knowledge, and learn with colleagues.
- Work rotational shifts.
- Support workforce planning activities.
- Assist in forecasting and scheduling.
- Help optimize resource allocation to keep operations running smoothly.
Requirements
- English language level: B1 (very good) or higher.
- Strong communication and interpersonal skills, including empathy and active listening.
- Strong knowledge of MS Office is a must.
- University/College diploma or equivalent degree (e.g., Economics, Administration, Business Studies, or similar).
- Minimum 1 year of experience in a similar role (administration or resource planning support, preferably within a large, dynamic organization).
- Basic understanding of workforce planning, scheduling, or operational resource management principles is required.
- Experience handling formal documents and sensitive data.
Desired Qualifications
- Basic knowledge of labor law is an asset.
- Basic understanding of payroll processes is an advantage.
Benefits
- Best salary in the market.
- Transportation provided.
- Medical and social insurance.
- International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.
Skills
About Transcom
Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs…
Company
TranscomJob Posted
4 days ago
Employment Type
Full Time
Work mode
On Site
Salary
Negotiable
Experience Level
Entry
Locations
Cairo, Egypt
Qualification
Applicants
Be an early applicant
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