Investigation Specialist
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Administrative Support
In short
Amazon India is looking for an Investigation Specialist to join the Transaction Risk Management Team. This role involves investigating and eliminating online ecommerce risks, requiring strong analytical, problem-solving, and communication skills. The position is remote and requires a Bachelor's degree.
Responsibilities
- Investigate and eliminate online ecommerce risk.
- Make complex investigation decisions with little to no guidance.
- Communicate with management, analysts, engineers, and third-parties.
- Contact customers by phone as needed.
- Ensure productivity and meet quality assurance standards.
Requirements
- Excellent written and spoken English skills.
- Ability to compose grammatically correct, concise, and accurate written responses.
- Excellent interpersonal skills to communicate complex transactional issues clearly.
- Demonstrated ability to work independently and make complex investigation decisions.
- Excellent problem-solving skills.
- Demonstrated ability to analyze problems logically.
- Self-disciplined, diligent, proactive, and detail-oriented.
- Strong time management and organizational skills.
- Ability to effectively prioritize work time to ensure productivity.
- Excellent ability to determine situational needs and provide appropriate solutions.
Desired Qualifications
- Experience in the ecommerce payments space.
- Previous trust and safety experience.
- Experience succeeding in a customer-driven workplace.
- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner.
Benefits
- Inclusive culture that empowers Amazonians.
- Workplace accommodation and adjustment support for individuals with disabilities.
#ecommerce#risk management#transaction risk
Company
Amazon
Job Posted
1 day ago
Employment Type
Full Time
WorkMode
Remote
Experience Level
Associate
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
Be an early applicant