Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · HR & Admin · Administrative Support · Logistics Management · Risk Management
In short
Amazon is seeking an Investigation Associate with experience in transportation and risk management to investigate suspicious activity and address escalations. This role involves identity verification, meeting targets, and contributing to systemic solutions for a superior customer experience. The position requires fluency in English and basic Microsoft Office skills.
Responsibilities
- Conduct investigations into suspicious activity and fraud patterns.
- Take appropriate action to minimize risk posed by fraud or abuse.
- Achieve daily, weekly, and monthly targets and quality standards for investigations.
- Systematically escalate problems or variance in information.
- Follow through on resolutions to ensure they are delivered.
- Participate in ad-hoc projects and assignments.
- Meet productivity, quality, and other hygiene metrics/goals.
- Share inputs for SOP enhancements.
Requirements
- 6 months to 1 year of experience.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
Desired Qualifications
- Experience with Microsoft Office products and applications.
Benefits
- Flexible to work in 24x7 shift and flexible week-offs.
- Inclusive culture that empowers Amazonians.
- Workplace accommodation and adjustment for individuals with disabilities during the application and hiring process.
#transportation#risk management#fraud#identity verification
Company
Amazon
Job Posted
22 hours ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Bengaluru, India
Applicants
Be an early applicant