Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · HR & Admin · Administrative Support
In short
Amazon is seeking an Investigation Associate for their Middle Mile Product & Technology team in Bengaluru, Karnataka. This role requires experience in transportation, risk management, and data-driven problem resolution to investigate suspicious activity, address escalations, and develop systemic solutions. The associate will be responsible for identity verification and must be able to work in a 24x7 shift.
Responsibilities
- Conduct investigations
- Minimize risk posed by fraud or abuse patterns and trends
- Achieve daily/weekly/monthly targets and quality standards for investigations
- Escalate problems or variances in information
- Follow through on resolutions
- Participate in ad-hoc projects and assignments
- Share inputs for SOP enhancements
Requirements
- 6 months to 1 year of experience
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Desired Qualifications
- Experience with Microsoft Office products and applications
Benefits
- Flexible to work in 24x7 shift and flexible week-offs
- Inclusive culture empowers Amazonians to deliver the best results for customers
- Workplace accommodations for individuals with disabilities
#transportation#risk management#data driven problem resolution#fraud#abuse patterns#identity verification#SOP enhancements#Microsoft Office