Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · HR & Admin · Administrative Support
In short
Amazon seeks an Investigation Associate in Bengaluru, Karnataka, with experience in transportation, risk management, and data-driven problem resolution. The role involves investigating suspicious activity, addressing escalations, and creating systemic solutions for a world-class customer experience, focusing on identity verification.
Responsibilities
- Conduct investigations
- Identify and minimize risks from fraud or abuse patterns and trends
- Achieve daily/weekly/monthly targets and quality standards for investigations
- Escalate problems or variance in information systematically
- Follow through on resolutions to ensure delivery
- Participate in ad-hoc projects and assignments
- Meet productivity, quality, and other hygiene metrics/goals
- Share inputs for SOP enhancements
Requirements
- 6 months to 1 year of experience
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Desired Qualifications
- Experience with Microsoft Office products and applications
Benefits
- Flexible to work in 24x7 shift and flexible week-offs
- Inclusive culture empowering Amazonians
- Workplace accommodation and adjustment for individuals with disabilities
#transportation#risk management#data driven problem resolution#identity verification#fraud#abuse patterns
Company
Amazon
Job Posted
22 hours ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Bengaluru, India
Applicants
Be an early applicant