Inside Sales Engineer

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Technical Sales

In short

Emerson is looking for an Inside Sales Engineer in Cluj-Napoca to provide customer service, prepare quotations, and offer application support. This hybrid role focuses on building customer relationships and driving business growth within a collaborative global environment.

Responsibilities

Prepare and deliver accurate quotations by understanding customer technical and commercial requirements.
Follow up on quotations and engage with customers to support order conversion.
Build and maintain strong customer relationships providing a high level of customer service.
Provide technical and application support to customers throughout the sales process.
Collaborate closely with outside sales teams to support order acquisition.
Maintain accurate quotation records and provide feedback on quote activity.
Support sales forecasting activities and contribute to developing long-term customer relationships.
Follow standard work processes and ensure compliance with company policies.
Participate in the development and improvement of internal systems and processes.
Perform additional sales-related and administrative responsibilities as assigned.

Requirements

Ability to communicate effectively in English, both written and verbal.
At least 1 year of experience providing technical sales support, inside sales support, or customer-facing engineering services.
Knowledge of engineering principles, technical products, manufacturing environments, or related disciplines.
Strong customer-focused mindset with the ability to prioritize work and meet deadlines.
Proficiency with Microsoft Office applications and digital business tools.
Ability to work effectively in a collaborative and international environment.
Strong organizational, communication, and problem-solving skills.
Commitment to continuous improvement and delivering high-quality results.

Desired Qualifications

Education in Engineering, Technical Studies, or a related field.
Familiarity with engineered products, pressure-related equipment, industrial processes, or manufacturing environments.
Experience working with quotation management, sales forecasting, or customer relationship management systems.
Ability to interpret technical specifications and recommend suitable solutions for customer needs.
Experience supporting diverse customers across multiple markets or geographic regions.
Knowledge of a Scandinavian language (Norwegian, Danish or Swedish) is considered an advantage.

Benefits

Opportunity to grow your career.
Global and collaborative environment.
Ongoing career development.
Award-winning employee development programs.

Skills

Microsoft Office

#Sales Operations#Inside Sales#Technical Support#Customer Service#Quotation Management#Sales Forecasting#Collaboration#Continuous Improvement#Engineering

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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