Import/Export Associate Sr., Global Solutions & Risk Compliance (GSRC)
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Procurement
In short
As a Senior Compliance Associate in GSRC, you will review product information against SOPs and regulatory documentation to ensure compliance on Amazon. You will use Amazon-specific tools, collaborate with managers and process experts, and identify improvement opportunities, potentially automating reports with Excel queries. The role also involves mentoring peers and contributing to SOP refinement.
Responsibilities
- Reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation.
- Classifying products using various Amazon-specific tools and systems to ensure they meet compliance requirements.
- Addressing deviations from standard SOPs and seeking guidance from managers and Process Experts.
- Maintaining detailed records of assigned tasks and utilizing standardized reports to prioritize work.
- Identifying opportunities for improvement and collaborating with partner teams to explore automation possibilities.
- Sharing feedback on team SOPs and participating in knowledge-sharing sessions.
- Mentoring peers by answering queries and providing process-level training.
Requirements
- Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
- Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions
- Attention to detail and ability to analyze and identify patterns across data sets and information
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking
- Commitment to investigation, research, and diving deep to seek facts
- Ability to understand, interpret, critique, analyses and communicate data
- Experience in English-language communication skills, both written and verbal
- Knowledge of consumer product compliance processes and regulations
Desired Qualifications
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
- Advanced Excel skills (VBA)
- Knowledge of database querying (SQL)
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role
- Experience with data analysis in quantitative fields and building data and decision support systems
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