Head of Parts and Services - Rock Processing
Logistics, Sales & Operations · Sales & Business Development · Sales Management
In short
Sandvik Rock Processing is searching for a Head of Aftermarket to lead Parts and Services in North America. This executive role focuses on driving profitable growth, expanding aftermarket revenue through services and digital solutions, and building a strong, customer-centric team.
Responsibilities
- Lead the North America Parts & Services Rock Processing business.
- Drive profitable growth and maximize value delivered to customers across the equipment lifecycle.
- Execute strategy and expand aftermarket revenues including service contracts, upgrades, rebuilds, and digital solutions.
- Implement value-based selling approaches to improve customer performance, uptime, and costs.
- Build and scale service capabilities, standardize operations, and drive continuous improvement through KPIs and digital tools.
- Strengthen commercial execution and market penetration in collaboration with sales, product lines, and distribution partners.
- Deep customer engagement to understand operations and deliver differentiated solutions.
- Lead and develop a high-performing, customer-centric organization, ensuring safety, compliance, and operational excellence.
Requirements
- Strong platform based on world-class R&D capabilities, premium, high-tech products.
- Forefront of automation, digitalization, and electrification.
- Sustainability is an integral part of how business is done.
- Motivated by serving customers and employees.
- Future proofing business and thriving in an inclusive learning culture.
Desired Qualifications
- This role can be in USA or Canada close to an airport hub (Atlanta, Phoenix, Denver, Salt Lake City, Montreal, Toronto are preferred locations).
Benefits
- Competitive wages and benefits
- Strong support for learning and professional development
- Opportunities to grow a successful, rewarding career
- Diverse, collaborative, and globally connected organization
- Values innovation, fairness, and long-term impact
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