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Head of Customer Training, PU Giraffe AMB & Arthur

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

Saab is seeking a Head of Customer Training to lead a world-class team in Gothenburg, Sweden. This role involves driving process development and digitalization within customer training for radar systems, coaching a team of trainers, and contributing to the company's sustainable growth. The ideal candidate possesses strong leadership, technical, and change management skills, with fluency in Swedish and English.

Responsibilities

  • Lead and develop a team of trainers delivering radar operation and maintenance training worldwide.
  • Drive process development and digitalization within the training area.
  • Coach and develop team members on an individual level.
  • Implement continuous improvements in methods, processes, and course content.
  • Support trainers on- and off-site to ensure high-quality delivery.
  • Build and maintain internal networks to advocate for the team's needs.
  • Represent Customer Training across Saab as the team's spokesperson.

Requirements

  • Confident and inclusive leader who builds trust and encourages collaboration.
  • Strong communication skills and a genuine interest in people.
  • Experience within training, education, or learning environments.
  • Previous leadership experience as a manager, with a proven ability to coach, motivate, and empower others.
  • A technical engineering degree or a military background.
  • Experience leading change and business development initiatives, particularly within digitalization and transformation.
  • Ability to build commitment and guide teams through change.
  • Experience of leading distributed teams.
  • Willingness to travel regularly.
  • Strong interest in developing both people and organizations.
  • Experience from defense, security, or other technically advanced industries.
  • Fluency in both Swedish and English is essential.
  • Ability to pass a security vetting.

Desired Qualifications

  • A military background is considered an advantage.
  • Understanding the role of training and competence development in building operational capability.

Benefits

  • Opportunity to influence the bigger picture and realize amazing innovations.
  • Be part of a company that keeps people and societies safe.
  • Work on cutting-edge technology.
  • Grow beyond your current capabilities.
  • Be part of a collaborative environment with talented people.
  • Contribute to Saab's mission of creating a safer and more sustainable world.
#customer training#leadership#process development#digitalization#radar operation#maintenance#team management#continuous improvement#defense industry#technical education
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About Saab

As a leading defence and security company, we offer solutions that range from the depths of the oceans to high in the sky, on land and in cyberspace, to keep people and society safe. Empowered by our 22,000 talented people, we constantly push the boundaries of technology to create a safer, more sustainable and more equitable world. We design, manufacture and maintain advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. We are headquartered in Sweden and have major operations all over the world and are part of the domestic defence capability of several…

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Company

Saab

Job Posted

2 weeks ago

Expires

in 1 week

Employment Type

Full Time

Work mode

On Site

Experience Level

Senior

Locations

Göteborg, Sweden

Qualification

Diploma, Bachelor, Master

Applicants

Be an early applicant