The Job

Fulfilment & Replenishment Operations Team Leader SD 2A

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Warehouse Operations

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In short

Lead and develop co-workers in receiving, replenishing, storing, picking, and dispatching goods for IKEA's warehouse operations in Joliet, Illinois. This full-time role focuses on supporting high-performing daily operations, securing efficiency, and contributing to overall warehouse goals to ensure customer satisfaction and cost-effectiveness.

Responsibilities

  • Lead, coach, and develop co-workers responsible for receiving, replenishing, storing, picking, and dispatching goods.
  • Support high-performing daily operations for the assigned central fulfilment unit and monitor departmental KPIs.
  • Secure efficiency and implement improvements to exceed customer expectations.
  • Contribute to overall warehouse operations goal setting and analyze workload to secure daily volume handling.
  • Contribute to people, shift, and equipment planning based on volume forecast.
  • Contribute to increasing efficiency and striving for excellence to reduce cost and improve productivity.

Requirements

  • Experience in leading and developing teams.
  • Understanding of warehouse operations, including receiving, replenishing, storing, picking, and dispatching.
  • Focus on quality and customer satisfaction.
  • Ability to analyze workload and plan for seasonal fluctuations.
  • Proficiency in monitoring Key Performance Indicators (KPIs).

Desired Qualifications

  • Experience in contributing to local business plans/projects.
  • Familiarity with Mid-term Plan (MTP) and Short-Term Plan (STP) for operational capacities.
  • Background check and drug test may be required.

Benefits

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
#Fulfilment#Replenishment#Operations#Team Leader#Logistics#Supply Chain#Warehouse
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Company

IKEA

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Joliet, United States

Applicants

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