DU Head 2 (Market aligned)

Technology, Data & Digital · Software & Web Development · Software Engineering · Program Management

In short

To drive the portfolio of projects and clients in a defined geography, domain or technology area through optimum mix of resource within the given cost and margin and provide customer satisfaction that complies with the quality and delivery parameters. This role involves planning, business acquisition, team guidance, and process improvement initiatives.

Responsibilities

Plan for Program and Delivery Management, ensuring agreed deliverables in terms of time, cost, and quality.
Ensure business results, including assistance in Project acquisition from Bid defense and Contract/Proposal review perspective.
Liaise with HR for recruitment/resourcing and guide/develop the team for better performance and retention.
Ensure customer engagement/satisfaction and referencability.
Anchor process improvement/compliance and other organizational initiatives.

#program management#delivery management#client acquisition#resource management#customer satisfaction

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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