Director, Global Small Medium Business (GSMB) Field Sales Enablement

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Sales Management

In short

As Director, Global Small Medium Business (GSMB) Field Sales Enablement at Microsoft, you will lead the strategy and execution for empowering SMB customers in the AI era. This high-impact role involves designing field sales roles, building capabilities, and driving community engagement to enhance field success and meet customer needs.

Responsibilities

Lead SMB field sales roles and community by owning business planning, compensation inputs, role capacity mapping, and skilling.
Drive year-round execution of strategic initiatives, including AI-enabled agents, and foster community engagement.
Represent the field sales SMB perspective in GSMB strategy, shaping near-term priorities and long-term direction.
Serve as the GSMB voice into field sales SMB strategy, partnering with operational, channel, and solution area leadership.
Connect field insight to global strategy by synthesizing field leaders’ feedback and signals.
Champion innovation and customer advocacy as a senior spokesperson for GSMB, representing the voice of the SMB customer.
Foster a growth mindset, high standards, and an inclusive environment for team members.

Requirements

Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, IT, account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
6+ years experience in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.

Desired Qualifications

Master's Degree in Business Administration or related field AND 5+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 7+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience.
Deep understanding of Microsoft's products and offerings for SMB, preferably from a SMB field sales capacity.
Proficient business acumen and ability to translate strategy into execution.
Effective communication, collaboration, and executive presence.

Benefits

Certain roles may be eligible for benefits and other compensation.

Skills

AIMicrosoft

#Sales Enablement#Sales Strategy#SMB#Field Sales#AI

About Microsoft

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