Digital Solution Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering · Cloud Engineering

In short

As a Digital Solution Engineer on the AI Business Solutions – Copilot team, you will lead technical engagements to drive AI transformation for customers. This role involves delivering compelling demos, envisioning sessions, and designing scalable architectures for Microsoft 365 Copilot and related AI solutions, with a focus on secure AI productivity in regulated environments. You will act as a trusted advisor, collaborating with sales and partner teams to accelerate adoption and achieve technical wins.

Responsibilities

Develops strategic responses to market threats by identifying market patterns and feeding back industry trends.
Builds customer compete knowledge and shares strategies with the community and product teams.
Works with local account teams to tailor and drive customer win strategies.
Monitors and analyzes action plans to promote usage of prioritized Microsoft solutions.
Acts as the voice of the customer (VOC) by leveraging internal resources and mentoring peers.
Identifies and engages with key customer technical and business decision makers.
Ensures consistency and quality of engagements through adherence to standards and best practices.
Helps identify team resources needed and maximizes impact of customer engagements by executing on solutions to blockers.
Leverages knowledge of programs and investments to remediate escalated technical blockers.
Builds credibility with customers by understanding their context and possessing broad technical, domain, and market knowledge.
Showcases suitable Microsoft solutions anchored in insights and business value to influence technical buy-in.
Establishes rules of engagement for extended teams and leverages deep knowledge of processes, tools, and programs.
Drives alignment of Microsoft technologies with future sector standards and requirements.
Scales wins through partners in a sell-with environment, promoting partners within the Microsoft ecosystem.
Proactively collaborates with pre-sale teams and partners, and identifies top go-to partners for early engagement.
Adapts and extends architecture patterns to accommodate complex customer and/or business requirements.
Delivers assets that can be leveraged by others in the business.
Applies, customizes, and guides colleagues to use existing demonstration assets.
Demonstrates and oversees demonstrations (e.g., ADS, POC sessions) of solutions and positions them against competitors.
Leads and oversees group training or one-to-many events to educate customers, partners, and colleagues.
Identifies connections across platforms/workloads to promote collaborative learning.
Builds readiness plans for peers and proactively identifies gaps and new learning opportunities.
Monitors, responds to, and acts as a thought leader on tech community posts, establishing and leading tech communities.
Contributes to Customer Executive Briefing Center sessions.
Shares best practices internally and drives recognition of Microsoft cloud solutions externally.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 6+ years technical pre-sales or technical consulting experience OR equivalent experience.

Desired Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 12+ years technical pre-sales or technical consulting experience OR equivalent experience.
6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).

Benefits

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Skills

Microsoft 365 CopilotCopilot ChatCopilot StudioAgentsAIPower BIAzure

#AI#Sales#Digital Transformation#Solution Engineering#Microsoft 365 Copilot#Productivity

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