Dealerpoint Manager - Glasgow West

Logistics, Sales & Operations

In short

As the Dealerpoint Manager for Glasgow West, you will take full ownership of the daily operation and total performance of the dealership. This leadership role focuses on creating a high-performing culture, ensuring strong customer experience, and managing budgets and forecasts. The ideal candidate has experience in the commercial vehicle industry and strong financial accountability.

Responsibilities

Ensure consistent delivery, strong customer experience, and continuous improvement.
Build and manage annual budgets and forecasts.
Strengthen colleague capability through coaching and development.
Drive customer experience improvement through insight, feedback, and CRM activity.
Ensure compliance with ISO standards, health and safety, and corporate policies.
Support credit control through effective management of the Dealerpoint debtor list.
Identify opportunities for improvement and implement action plans.
Contribute to regional objectives and shape future plans.

Requirements

Experienced and confident leader in a fast-paced commercial environment.
Experience operating at a similar level within the commercial vehicle/truck industry.
Proven track record of leading teams and managing a dealership or service operation.
Strong commercial acumen with the ability to plan, forecast, and deliver against budget.
Visible and engaging leadership style that builds trust, ownership, and pace.
Experience developing colleagues through structured performance management and talent processes.
Confidence using business systems, including SuccessFactors, Salesforce, Dealerpoint, Excel, and Microsoft tools.
Strong customer focus with the ability to turn insight and feedback into measurable improvements.

Desired Qualifications

Understanding of customers' operating needs.
Occasional Travel required.

Benefits

Professional growth and development through training (Orca, Cobra).
Matched pension scheme up to 10% of salary, with death in service cover.
Company Car (Electric or Hybrid) after probation.
Free Health Cash Plan and Bupa Cover.
Employee Assistance Programme for wellness, mindfulness, and counselling.
Generous holiday allowance (starting at 25 days + Bank Holidays, rising with service).
Discounts on shopping vouchers, cinema tickets, holidays, and travel.
Fitness perks (MyGymDiscounts, MyActiveDiscounts).
Enhanced family-friendly policies (maternity/paternity leave).

Skills

ExcelSalesforce

#Sales#Management#Leadership#Automotive

About Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

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