In short
As a Data Center Technician L4 with AWS Infrastructure Services in Mumbai, you will be responsible for designing, implementing, and maintaining Linux-based server infrastructures, including monitoring, diagnostics, and optimization. You will also manage network hardware, troubleshoot technical issues on servers, storage, and networking devices on a 24/7 basis, and ensure high system reliability and availability.
Responsibilities
- Design, implement, and maintain Linux-based server infrastructures with a focus on reliability and scalability.
- Perform comprehensive system monitoring, diagnostics, and performance optimization.
- Configure and manage network hardware, including switches, routers, and complex cabling systems.
- Develop and maintain robust backup and disaster recovery strategies.
- Collaborate with cross-functional teams to ensure seamless technological integration.
- Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- Share knowledge and help train less technical staff on the best practices related to all service owner issues.
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience.
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony is valued, with efforts to achieve flexibility.
- Curiosity and connection are valued, with employee-led and company-sponsored affinity groups promoting inclusion.
- Endless knowledge-sharing, mentorship, and career-advancing resources are available.
#Data Center Operations#IT#Support Engineering#Servers#Storage#Networking#Power#Cooling