In short
AWS is hiring a Data Center Technician in Mumbai to maintain and troubleshoot servers, storage, and networking equipment. This role involves installation, repair, and assisting with data center maintenance on a 24/7 basis, requiring a Bachelor's degree in IT or related field and hardware troubleshooting experience.
Responsibilities
- Troubleshoot technical issues on advanced hardware (servers, storage, networking) on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies.
- Share knowledge and help train less technical staff on best practices.
- Contribute to the Amazon hiring process and candidate interviews.
- Install and configure Data Center Servers and Network systems.
- Install, troubleshoot, and replace internal and external hardware parts of Servers and Network devices.
- Work within a ticket-based environment and engage in systematic problem resolution.
- Work on a rotational shift-based schedule to maintain high system reliability.
- Collaborate with internal teams, share ideas, and contribute to innovative projects to improve DC work environment and overall efficiencies.
- Perform physically active duties onsite.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive culture that welcomes bold ideas and empowers ownership.
- Work-life harmony and flexibility.
- Opportunities for knowledge-sharing and mentorship.
- Career-advancing resources.
- Support for diverse experiences and non-traditional career paths.
#Data Center Operations#IT Infrastructure#Hardware