Data Center Operations Tech, Data Center Operations (DCO)
Technology, Data & Digital
In short
As a Data Center Operations Tech, you will be the primary point of contact for internal customers, troubleshooting technical issues on advanced hardware including servers, storage, and networking devices on a 24/7 basis. You will maintain high system reliability and availability, participate in projects to enhance operational efficiencies, and contribute to building a great team by assisting in the Amazon hiring process.
Responsibilities
- Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies.
- Share experiences and knowledge with a global network of technical experts.
- Share knowledge and help train less technical staff on best practices.
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Diverse experiences are valued; encourage candidates to apply even if they don't meet all preferred qualifications.
- Work-life harmony is a priority with a strive for flexibility.
- Inclusive team culture with affinity groups promoting inclusion and collaboration.
- Endless knowledge-sharing, mentorship and other career-advancing resources for professional development.
#data center operations#AWS#infrastructure#servers#storage#networking
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Mumbai, India
Qualification
Bachelor
Applicants
Be an early applicant