Data Center Manager, Data Center Operations

Technology, Data & Digital · IT Infrastructure & Security · DevOps · Systems Engineering · IT Support

In short

AWS Infrastructure Services is seeking a Data Center Manager in Mumbai, India. This role involves leading technical teams, optimizing data center operations, and ensuring high standards of safety and efficiency. The ideal candidate will have a strong background in data center management, people leadership, and process improvement.

Responsibilities

  • Manage and develop teams of engineers, providing technical and leadership expertise.
  • Maintain existing co-located and in-house Data Centers.
  • Assist in building and bringing online new Data Centers.
  • Continuously improve processes and procedures for operational excellence.
  • Manage relationships with external vendors and contractors.
  • Liaise with internal teams and management groups.
  • Ensure adherence to and exceed local Health & Safety standards.
  • Create and maintain metrics to drive positive changes in Data Center operations.
  • Assist in implementing service methodologies like incident, problem, change, and capacity management.

Requirements

  • Strong analytical skills, attention to detail, and effective communication abilities.
  • 4+ years of data center engineering or operations experience.
  • 3+ years of managing technical teams with significant personnel management experience.
  • Proven ability to develop engineers and build successful teams.
  • Experience dealing with high severity situations, understanding wider blast implications, and potential consequences of differing outcome scenarios.
  • Experience in Change Management & Fault Management.
  • Proven experience dealing with external vendors, including problem and conflict management.
  • Ability to demonstrate experience in improving both good and bad processes, including process mapping and implementing remediation steps.
  • Experience in influencing the Safety culture of the Data Center organization.

Desired Qualifications

  • Bachelor's degree or above in engineering or equivalent STEM field, or 4+ years of network and operating system support experience.
  • 1+ years of Agile methods and processes experience.
  • Experience in capacity planning, operations planning, business analysis, or similar.
  • Knowledge of Lean, Kaizen, Six Sigma concepts.
  • Experience implementing change management successfully transitioning programs into large-scale operations.
  • Experience managing both high & low performing employees.
  • Conflict management skills.

Benefits

  • Opportunity to manage the world's largest Cloud Computing Infrastructure in India.
  • Chance to innovate and solve challenging and complex problems.
  • Inclusive culture that welcomes bold ideas.
  • Supportive workplace with a focus on work-life harmony and flexibility.
  • Access to endless knowledge-sharing, mentorship, and career-advancing resources.
#Data Center#Operations#IT#Support Engineering#Management

Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Mumbai, India

Qualification

Bachelor

Applicants

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