The Job

Danish Customer Service Representative (M/F/D)

Logistics, Sales & Operations · Sales & Business Development · Customer Success · Sales Support

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In short

Transcom is seeking a Danish-speaking Customer Service Representative (CSR) for their Tallinn, Estonia office. This role involves responding to customer inquiries via phone or chat, contributing to project success, and working within an international team. The position offers full-time or part-time opportunities after an initial training period.

Responsibilities

  • Respond to customer queries in a timely and accurate way, via phone or chat
  • Contribute to the project's success
  • Propose improvements
  • Share knowledge and learn together with colleagues
  • Work for one of the fastest-growing food industry start-ups in Europe

Requirements

  • Fluent Danish language skills (at least C1 level/native)
  • Intermediate English language skills (at least B2 level)
  • Strong verbal and written communication and interpersonal skills, such as empathy and listening
  • Ability to quickly absorb information, adapt and respond to change
  • Positive attitude and willingness to provide brilliant customer experience

Desired Qualifications

  • Problem-solving mindset
  • Nimble, curious, driven, lifelong learners
  • Committed to the world's best-loved brands

Benefits

  • Work from our office in Tallinn (Pärnu mnt 160)
  • A mandatory 3-week training at our office (Mon–Fri, 09:00–17:30)
  • Possibility to work full-time or part-time after the training period
  • Endless growth opportunities
  • Permanent contract
  • Sport compensation every month (€20)
  • International and inclusive environment
  • Continuous development through our internal learning platforms and external training
  • Free taxi service within Tallinn city limits if your shift ends between 23:00 and 05:00
  • Salary: €2000 gross
  • Average monthly performance bonus of €200 gross
#Customer Service#Danish#Tallinn#Estonia#CSR#Entry Level#Full-time#Part-time
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Company

Transcom

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Tallinn, Estonia

Applicants

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