Customer Service Associate (Childcare)

Retail & Consumer Services · Customer Service · Customer Support

In short

As a Children's Activity Area Associate at IKEA, you will contribute to creating a pleasant and safe environment for visiting children, monitor and entertain them, and maintain a clean playroom. You will also build relationships with children and caretakers, adhere to safety policies, and support other customer experience functions as needed. This part-time role offers competitive hourly pay and a range of benefits.

Responsibilities

  • Contribute to creating a pleasant and safe environment for children in the play facility.
  • Register children, monitor and entertain them while in the playroom.
  • Maintain a clean and hygienic environment in the playroom.
  • Participate in the planning and execution of children’s activities.
  • Build meaningful and empathetic relationships with children and their caretakers.
  • Strictly adhere to all IKEA play facility and safety & security policies and procedures.
  • Support in other areas of the customer experience function as needed (cashier, greeter).

Requirements

  • Must be able to work nights & weekends.
  • Must work a minimum of 20 hours/week to be eligible for Medical and Rx plans.
  • Successful candidate may be required to complete a background check and a drug test.

Desired Qualifications

  • Experience in customer relations is a plus.
  • Understanding greatness requires thinking differently.
  • Belief in an inclusive and accepting work environment.

Benefits

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
#Childcare#Customer Service#Retail
IKEA Logo

Company

IKEA

Job Posted

1 day ago

Employment Type

Part Time

WorkMode

On Site

Experience Level

Entry

Locations

Atlanta, United States

Applicants

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