Customer Marketing & Sustainability Strategy Intern

Marketing, Media & Creative · Marketing & Advertising · Marketing Strategy · Content Strategy

In short

Ericsson is seeking a Marketing & Communications Intern to support customer marketing and sustainability strategy. This hybrid role in Plano, Texas, involves researching customer priorities, analyzing market trends, exploring AI tools, and contributing to strategic programs. The internship is ideal for undergraduate or graduate students seeking hands-on experience in a dynamic technology environment.

Responsibilities

Research customer priorities, telecommunications trends, sustainability developments, and competitive activity.
Analyze customer, industry, and sustainability information to identify relevant insights and opportunities.
Prepare briefings and reusable knowledge assets for customer engagements, executive meetings, workshops, and events.
Support customer marketing, sustainability, and Corporate Responsibility initiatives across the Americas.
Build project plans, stakeholder maps, trackers, and briefing materials to coordinate stakeholders and milestones.
Research emerging customer challenges and opportunities, including energy efficiency and circularity, and support reporting.
Explore and test AI-assisted workflows for research, customer intelligence, communications, presentations, and planning.
Develop reusable prompts, templates, and best practices that improve productivity and output quality.
Lead a summer innovation project applying AI to a real business challenge and present recommendations to leadership.
Support customer meetings, executive briefings, workshops, and industry events.
Prepare presentations, agendas, discussion guides, and post-event summaries.
Translate complex industry and sustainability topics into clear content for executive, thought leadership, and customer-facing communications.
Track and report on customer engagement activities, strategic initiatives, and business outcomes.
Help improve data quality, contact management, audience segmentation, dashboards, and scorecards.
Identify opportunities to streamline reporting and improve operational effectiveness across teams.

Requirements

Actively enrolled in an accredited Bachelor’s or Master’s (preferred) program in Marketing, Communications, Business or Commerce or a related field
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Familiarity with digital marketing tools and platforms
Must have at least a 2.7+ GPA on a 4.0 scale or equivalent
Actively enrolled on a full-time basis at an accredited 4-year college or university at the time of the internship

Desired Qualifications

Experience in telecoms or IT is a plus

Benefits

Competitive package to help with individual needs and goals

Skills

AIBusiness StrategyMarket IntelligenceExecutive CommunicationsCustomer StrategyDigital Marketing

#Marketing#Communications#Sustainability#Strategy#Internship

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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