Customer Engineer, Outcome, Google Cloud

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Software Engineering

In short

As a Google Cloud Customer Engineer, you will drive initial and ongoing business growth for customers by clearing blockers and ensuring they realize maximum value from their investment faster. You will manage deployment plans, provide technical leadership, and blend sales expertise with technical engagement to prove the value of Google Cloud solutions.

Responsibilities

Develop and orchestrate structured deployment plans across customer, professional services, and partner teams.
Onboard implementation teams, clear blockers, manage timelines and progress, and ensure readiness (e.g., capacity, training).
Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption.
Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.
Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
Identify expansion opportunities for new workloads within the account during project execution.

Requirements

Bachelor's degree or equivalent practical experience.
6 years of experience with cloud native architecture in a customer-facing or support role.
Experience in deployment planning, orchestration, or change management.
Experience in programming languages, debugging, or systems design.

Desired Qualifications

Experience working with product and capacity teams to resolve technical and capacity blockers.
Experience selling technical solutions in infrastructure modernization, application modernization, data management, data analytics, AI, networking, migrations, or security.
Experience with Google Cloud products and differentiation from competition.
Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.

Skills

cloud native architecturedeployment planningorchestrationchange managementprogramming languagesdebuggingsystems designPythonJavaGoogle Cloud

#Customer Engineer#Google Cloud#Cloud#Architecture#Deployment#Programming

About Google

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