Theme

Language

Global EN
Sweden ENSV
India EN

Program Management

Technology, Data & Digital · Product & Design · Product Management · Artificial Intelligence · Data Science

In short

Microsoft seeks a customer-obsessed Program Manager to drive the agentic AI roadmap for Azure Supportability within the Engineering Operations team. This role involves defining strategy, leading cross-functional teams, and ensuring operational excellence and customer impact through AI-powered solutions.

Responsibilities

  • Define and drive the agentic AI roadmap for Azure Supportability.
  • Create, review, and align requirements and specifications with engineering and business teams.
  • Partner with engineering, product, and support teams to align goals, OKRs, and delivery milestones.
  • Own stakeholder management, communicating benefits, providing updates, and creating feedback loops.
  • Conduct research, interviews, and competitive analysis to identify customer needs and opportunities in the AI landscape.
  • Measure and evaluate the performance, adoption, and feedback for AI efforts.
  • Anticipate and understand technical challenges and provide recommendations for solutions.

Requirements

  • Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Desired Qualifications

  • Master's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • 3+ years of experience in developing ML and/or AI based solutions.
  • Experience with building and owning an agentic AI roadmap.
  • Experience with Azure, AWS, or Google Cloud.

Benefits

  • USD $142,800 - $274,800 per year (US-wide range, higher in SF/NYC).
  • Eligible for benefits and other compensation.
  • Access to detailed benefits and pay information via provided link.
  • Inclusive, collaborative global team environment.
  • Culture of empowerment, inclusion, and growth mindset.

Skills

AzureAWSGoogle CloudAIML
#EngOps#EngOpsACES
Microsoft Logo

About Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

Microsoft Logo

Company

Microsoft

Job Posted

4 days ago

Employment Type

Full Time

Work mode

Hybrid

Salary

US$142,800–274,800 · Negotiable

Experience Level

Senior

Locations

United States

Qualification

Bachelor, Master

Applicants

Be an early applicant