Critical Environment Technician

Technology, Data & Digital · Data, AI & Analytics · Data Engineering · Site Reliability Engineering

In short

As a Critical Environment Technician with Microsoft's CO+I team, you will maintain critical datacenter infrastructure, perform various types of maintenance, and respond to onsite incidents. This fully on-site role requires a High School Diploma or equivalent and 4+ years of relevant experience, with opportunities for growth and professional development.

Responsibilities

Maintain critical infrastructure in datacenters, including coordinating with vendors and recognizing safe work environments.
Perform various types of maintenance and repairs on electrical, mechanical, and cooling systems with minimal supervision.
Monitor equipment performance using telemetry and other platforms, and respond to onsite incidents.
Ensure safety and security requirements are met, including job hazard assessments and toolbox talks.
Prepare and submit required reports, such as turnover and preventative maintenance (PM) reports.
Develop and maintain Methods of Operating Procedure (MOPs), Standard Operating Procedures (SOPs), and Digital Methods of Operating Procedures (DMOPs).
Troubleshoot equipment and system issues, determining when to escalate to suppliers or more experienced colleagues.
Inspect and supervise critical environment-related facility equipment for unsafe or abnormal conditions.
Utilize internal computerized maintenance management system (CMMS) to track assets and complete work orders.

Requirements

High School Diploma, GED, or equivalent.
4+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
Ability to obtain Microsoft Cloud Background Check.
Authorization to work in the United States without future sponsorship.
Ability to work non-rotational 12-hour shifts, including evenings, nights, weekends, and holidays.
Ability to travel up to 25%, typically domestically.

Desired Qualifications

Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience.
High School Diploma, GED, or equivalent AND 7+ years mission critical services experience.
Experience in high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields.

Benefits

Career Rotation Programs.
Diversity & Inclusion training and events.
Professional certifications.
Potential for benefits and other compensation (details available via provided link).

#Data Center#Critical Environment#Operations#Maintenance#HVAC#Electrical#Mechanical

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