Commercial Swedish Food Market & Bistro Manager
Hospitality, Food & Tourism · Food & Beverage Service · Restaurant Operations
In short
IKEA Glasgow is seeking a Commercial Swedish Food Market & Bistro Manager to lead its food retail business. The role involves driving sales, enhancing customer experience, ensuring operational excellence, and leading a team. Experience in hospitality, food retail, or similar sectors is preferred.
Responsibilities
- Manage the Swedish Food Market and Bistro to maintain commercial profitability, balancing sales growth, profitability, and customer satisfaction.
- Coordinate the commercial calendar, seasonal launches, and IKEA food campaigns to boost customer engagement and sales.
- Analyze business results, customer feedback, and market trends to identify improvement opportunities.
- Inspire, coach, and develop the team to deliver high-quality service and operational standards.
- Ensure food safety, compliance, and operational excellence for a safe, high-quality customer experience.
- Collaborate across the store to increase cross-selling, support commercial initiatives, and enhance the IKEA brand experience.
- Prioritize customers in all decisions by listening to feedback and acting on insights.
Requirements
- Experience leading teams in a busy food, hospitality, retail, or customer-focused environment.
- Sound commercial mindset with experience in growing sales, controlling costs, improving profitability, and delivering business results.
- Knowledge of food safety standards and operational best practices, with the ability to create a safe and compliant environment.
- Customer-first approach using consumer insights to improve business results.
- Effective communication and relationship-building skills, with the ability to engage, coach, and develop diverse teams.
- Experience making decisions, responding to changing customer needs, and identifying opportunities for business improvement.
Desired Qualifications
- Background in hospitality, food retail, restaurants, catering, convenience retail, supermarkets, or leisure.
- Ability to lead an established business while developing a career with a global brand.
Benefits
- Start date of employment in November 2026.
- Starting salary of £30,000 per annum.
- 39 hours working 5 days per week, including evenings and alternate weekends.
- Flexibility to match life and business needs discussed at interview.
- 15% IKEA discount plus access to a discount portal.
- Life Assurance of four times salary.
- Enhanced pension contributions.
- Interest-free loans.
- Given Day - an additional day's paid leave.
- Free healthy meals whilst at work.
- Range of freshly prepared options available.
Skills
SalesCustomer ServiceFood SafetyLeadershipTeam ManagementRetail ManagementHospitality Management
#Food Retail#Bistro#Management#Customer Experience#Commercial Growth#Operations#Food Safety#Team Leadership#Hospitality#Retail
About IKEA
The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…
Company
IKEAJob Posted
4 days ago
Employment Type
Full Time
Work mode
On Site
Salary
£30,000 / year
Hours per week
39
Experience Level
Mid-Senior
Locations
Glasgow, United Kingdom
Applicants
Be an early applicant
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