Change Order and Pricing Analyst

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

In this role, you will be responsible for reviewing change requests, determining process flow, and quoting cost and lead-time impacts. You will also update pricing and commissions in Oracle and FF2, investigate pricing errors, and enter and commit orders, ensuring accuracy and correct process flow.

Responsibilities

Perform initial review of incoming Change Requests to determine process flow.
Work with internal stakeholders to determine and quote the cost and lead-time impact of requested changes.
Communicate with Emerson Impact Partners to resolve issues and notify them of impacts.
Verify that the appropriate department has made the appropriate changes and updates have been documented.
Update pricing and commissions in Oracle and FF2 as needed.
Investigate and resolve pricing errors and disputes.
Enter and commit orders, correcting unit price, tag, currency, deal, and quantity errors.
Configure and set actuators and valves, change shipping information, and enter change and expedites fees.
Ensure communication between the Impact Partner and production support, error correction, and DevOps teams.
Recognize different errors and take action to correct and successfully transmit orders to the Oracle system.
Identify and initiate continuous improvement efforts.

Requirements

Proficiency with Microsoft Office 365 applications.
Ability to quickly learn and utilize internal systems, tools, and business processes.
Strong teamwork and collaboration skills.
Ability to follow structured processes while maintaining a high level of accuracy and attention to detail.
Foundational ability to learn and apply product knowledge.
Confidence in managing ambiguity and adapting to changing priorities.
English proficiency equivalent to a TOEIC score of 700 or higher.
Ability to interact effectively with a broad range of stakeholders.

Desired Qualifications

Experience working in customer-facing, operations, order management, supply chain, sales support, or project coordination environment.
Exposure to enterprise systems, business applications, or technical support platforms.
Demonstrated ability to collaborate with multiple internal and external stakeholders.
Strong analytical and problem-solving capabilities with a continuous improvement mindset.
Proven ability to remain effective and make sound decisions in situations involving uncertainty or changing requirements.
Experience supporting cross-functional teams within a global organization.
Self-motivated, results-oriented, and driven to continuously learn and develop new skills.

Benefits

Variety of medical insurance plans, with dental and vision coverage.
Employee Assistance Program.
401(k).
Tuition reimbursement.
Employee resource groups.
Recognition.
Flexible time off plans.
Paid parental leave (maternal and paternal).
Vacation and holiday leave.
Award-winning employee development programs.

Skills

Microsoft Office 365FF2XMLOracle

#Sales Operations#Pricing#Order Entry#Change Orders#Error Correction

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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